Terms of Service

Last Updated: August 2026

1. Acceptance of Terms

By accessing and using Oakinza's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Bespoke Orders and Lead Times

All Oakinza sanctuaries are handcrafted. Bespoke orders and custom dimensions are subject to manufacturing lead times as communicated by our atelier team during the consultation process. While we strive to meet all estimated delivery dates, these are estimates and not guarantees.

3. Payments and Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4. Shipping and Delivery

We offer nationwide delivery across Pakistan. Free shipping offers are subject to minimum order values as displayed on our website. Oakinza is not responsible for delays caused by third-party shipping carriers.

5. Contact Information

Questions about the Terms of Service should be sent to us at [email protected].